Privacy Policy

Candlewood Realty
Last Updated: September 14, 2026

Candlewood Realty we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

  • Contact Information: Name, email address, phone number, and mailing address when you fill out a contact form, request a property showing, or sign up for updates.

  • Property Preferences: Information about the type of property you are interested in buying, selling, or renting (e.g., budget, location, size).

  • Communication Records: Records of correspondence if you contact us by email, phone, or through our website.

  • Website Usage Data: Information such as your IP address, browser type, pages visited, and time spent on our site, collected automatically through cookies and similar technologies.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide requested services

  • Match you with properties that fit your needs

  • Communicate with you about listings, appointments, and market updates

  • Improve our website and services

  • Comply with legal and regulatory obligations related to real estate transactions

3. Sharing Your Information

We do not sell your personal information. We may share your information with:

  • Affiliated professionals (such as lenders, title companies, inspectors, or attorneys) when necessary to facilitate a transaction

  • Service providers who help us operate our website or business (such as hosting providers or email platforms), under confidentiality obligations

  • Legal authorities, if required by law or to protect our rights

4. Cookies

Our website may use cookies to improve your browsing experience and understand how visitors use our site. You can adjust your browser settings to refuse cookies, though this may affect site functionality.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Your Choices

You may:

  • Opt out of receiving communications at any time by contacting us

  • Request access to, correction of, or deletion of your personal information, subject to applicable legal requirements

7. Third-Party Links

Our website may contain links to third-party websites (such as MLS listings). We are not responsible for the privacy practices or content of these external sites.

8. Children's Privacy

Our services are not directed to individuals under 18, and we do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.